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  • Home
  • Frequently Asked Questions
    • Logging into the Control Panel
    • Changing Name Servers of a Domain Name
    • Managing DNS Resource Records
    • HTTP API
    • Reseller Account Startup Guide
    • Using the Web Hosting Service
    • Explaining Domain (Transfer) Secret or Authorization (Auth) Code and How to Obtain it from your Current Registrar?
    • Reseller Account Startup Guide Video Tutorials
    • Transferring a Domain Name from Another Registrar to WebWalas
    • Domain / URL Forwarding
    • Customer Control Panel Guide
    • Registering and Managing Child Name Servers
    • Using the DNS Service
    • DNS and types of Resource Records WebWalas allows
    • Using the Free Email Service
    • Listing, Searching and Managing Domain Name Registration Orders
    • Uploading Content to your Website
    • Moving or Pushing a Domain Name from one Customer Control Panel to another
    • Reseller Guides
    • What are the permitted Countries of Operation?
  • Logging into the Control Panel
  • Domain Names
    • Listing, Searching and Managing Domain Registration Orders
    • Changing Name Servers of a Domain Name
    • Managing Whois or Contact Details of Domain Names
      • Modifying the Whois (Contact Details) of Domain Names
      • Modifying the Whois / Contact Details of a .UK Domain Name
      • Modifying the Whois / Contact Details of a .RU Domain Name
      • Managing Contacts from within the Customer Control Panel
      • Hiding Contact Details through Privacy Protection in the Whois of a Domain Name
        • Defining Privacy Protection
        • How can People Contact you if you Enable Privacy Protection for your Domain Name?
        • Purchasing / Renewing Privacy Protection
        • Enabling/Disabling Privacy Protection for a Domain Name
        • How can you Enable/Disable Privacy Protection of Multiple Domain Names?
      • Resellers: Controlling the display of your Brand Name in the Whois Lookup Results for .COM / .NET Domain Names
      • Checking the Whois for a Domain Name
      • Hiding/Publishing Registrant Organization in the Whois of a Domain Name
      • Hiding/Publishing Contact Details in the Whois of a .TEL Domain Name
      • Hiding/Publishing Contact Details in the Whois of a .CA Domain Name
    • Hiding Contact Details through Privacy Protection, in the Whois of a Domain Name
    • GDPR
      • What is GDPR?
      • Managing GDPR Protection settings
    • Transferring a Domain Name
      • Confirming if a Domain Name can be Transferred
      • Transferring a Domain Name from Another Registrar to WebWalas
        • Explaining Domain (Transfer) Secret or Authorization (Auth) Code and How to Obtain it from your Current Registrar?
        • Transferring your Domain Name
        • Transferring a .RU Domain Name
        • Transferring a .UK Domain Name
        • Bulk Transfer
        • Cancelling a Domain Name Transfer
        • Important - Domain Name Transfer Caveats
      • Transferring a Domain Name from WebWalas to Another Registrar
        • Transferring a Domain Name to Another Registrar
        • Transferring a .UK Domain Name to Another Registrar
        • IMPORTANT: Domain Name Transfer Caveats
        • Fast Transfer
          • What is fast transfer?
          • How do I opt-in my domain name for Fast Transfer?
          • How do I find and opt-out names from the Fast Transfer service?
      • Domain Name Transfer Caveats
        • Understanding the Status of a Domain Name Transfer
        • Lost One Year when Transferring a Domain Name from One Registrar to Another
        • Domain Name Transfer Completed but Domain Name is Still Inactive
      • Locating and Modifying the Domain (Transfer) Secret/Authorization Code for a Domain Name
    • Deleting a Domain Name
    • Protecting/Locking a Domain Name
    • Domain Protect+
    • Registering and Managing Child Name Servers
    • Suspending / Unsuspending Domain Names
      • Suspending / Unsuspending a Domain Name
      • Bulk Suspension / Unsuspension of Domain Names
    • Renewing Domain Names
      • Renewing a Domain Name
      • Bulk Renewal of Domain Names
      • Understanding Domain Name Expiry and Display of a Parking Page
    • Domain Name System Security Extensions (DNSSEC)
      • What is DNSSEC?
      • Adding Delegation Signer (DS) Records
      • TLDs supporting DNSSEC
    • Domain Name Registration Default Settings
    • Viewing Action History
    • Restoring a Deleted Domain Name from the Redemption Grace Period
    • Domain Name Registration Caveats
      • Overview of TLDs (Domain Name Extensions)
      • Interpreting Domain Name Check Availability Results
      • Interpreting Order Locked In Processing Messages
      • Support for Internationalized Domain Names (IDN)
      • .ASIA Domain Name Rules/Requirements
      • .AU Domain Name Rules/Requirements
      • .BR Domain Name Rules/Requirements
      • .CA Domain Name Rules/Requirements
      • .CN Domain Name Rules/Requirements
      • .CO Domain Name Rules/Requirements
      • .DE Domain Name Rules/Requirements
      • .ES Domain Name Rules/Requirements
      • Understanding .EU Domain Names
        • .EU Domain Name Rules/Requirements
        • Understanding .EU Domain Name Contacts
      • .IN.NET Domain Name Rules/Requirements
      • .JOBS Domain Name Rules/Requirements
      • .ME Domain Name Rules/Requirements
      • .MOBI Domain Name Rules/Requirements
      • .MX Domain Name Rules/Requirements
      • .NAME Domain Name Rules/Requirements
      • .NGO Domain Name Rules/Requirements
      • .NL Domain Name Rules/Requirements
      • .NYC Domain Name Rules/Requirements
      • .NZ Domain Name Rules/Requirements
      • .PRO Domain Name Rules/Requirements
      • .PW Domain Name Rules/Requirements
      • .RU Domain Name Rules/Requirements
      • .SC Domain Name Rules/Requirements
      • .SX Domain Name Rules/Requirements
      • .TEL Applications
      • .TEL Domain Name Rules/Requirements
      • .UK Domain Name Rules/Requirements
      • .US Domain Name Rules/Requirements
      • .VC Domain Name Rules/Requirements
      • .CO.ZA Domain Name Rules/Requirements
      • .XXX Domain Name Rules/Requirements
      • .IN Restricted Email List
      • Identifying CentralNic Domains
      • Premium Domains
      • Sunrise Period
      • Identifying New gTLD Extensions
      • New gTLD Wishlist
    • Whois Data Verification
    • Whois Data Reminders
    • RESELLERS: Read this to setup your Domain Registration Business
    • DNS
    • Domain / URL Forwarding
    • Domains Product Maintenance Notices
  • Hosting
    • Single Domain Linux Hosting
      • Accessing your Single Domain Linux Hosting Package
      • IMPORTANT: cPanel Single Domain Linux Hosting Package User Guide
      • RESELLERS: Read this to Setup your Single Domain Linux Hosting Business
    • Single Domain Windows Hosting
      • Accessing your Single Domain Windows Hosting Package
      • IMPORTANT: Plesk Single Domain Windows Hosting Package User Guide
      • RESELLERS: Read this to Setup your Single Domain Windows Hosting Business
    • Multi Domain Linux Hosting
      • Accessing your Multi Domain Linux Hosting Package
      • IMPORTANT: cPanel Multi Domain Linux Hosting Package User Guide
      • Switching PHP Version
      • RESELLERS: Read this to Setup your Multi Domain Linux Hosting Business
    • Multi Domain Windows Hosting
      • Accessing your Multi Domain Windows Hosting Package
      • IMPORTANT: Plesk Multi Domain Windows Hosting Package User Guide
      • RESELLERS: Read this to Setup your Multi Domain Windows Hosting Business
    • Reseller Linux Hosting
      • Accessing your Reseller Linux Hosting Package
      • IMPORTANT: cPanel Reseller Linux Hosting Package User Guide
      • Switching PHP Version
      • Converting Addon Domain to a Primary cPanel Domain
      • RESELLERS: Read this to Setup your Reseller Linux Hosting Business
    • Reseller Windows Hosting
      • Accessing your Reseller Windows Hosting Package
      • IMPORTANT: Plesk Reseller Windows Hosting Package User Guide
      • RESELLERS: Read this to Setup your Reseller Windows Hosting Business
    • VPS Linux KVM
      • Accessing your VPS Linux KVM Order
      • FAQs
      • RESELLERS: Read this to setup your VPS Linux KVM business
      • Enabling Private Network
      • Block Storage
        • Add Additional Storage Blocks
        • Manually Mount a Block Storage
        • Renew Block Storage
        • Delete Block Storage
        • Upgrade Block Storage
        • FAQs
      • How to modify the php version in VPS packages.
      • Installing cPanel/Plesk Addons
      • Managing SSH Keys
    • Dedicated Server Linux
      • Accessing your Dedicated Server Linux Order
      • IMPORTANT: Dedicated Server Linux User Guide
      • RESELLERS: Read this to Setup your Dedicated Server Linux Business
    • Dedicated Server Windows
      • Accessing your Dedicated Server Windows Order
      • RESELLERS: Read this to Setup your Managed Server Windows Business
    • Acronis Cyber Backups
      • Setting up Acronis Cyber Backup on a Server
      • Taking backups with Acronis Cyber Backup
      • Restoring data with Acronis Cyber Backup
      • Upgrading Storage on Acronis Cyber Backup
      • Using an Existing Acronis Account for a new VPS or Dedicated Server
      • Manually Installing Agent on Linux Servers
      • Acronis v/s CodeGuard Comparison
      • Acronis Cyber Backup FAQs
    • Business Email
      • Using the Business Email Service
      • Email Administrator's Guide - Create and Manage Accounts
      • Email User's Guide - Access your Email
      • Adding Email Accounts to your Business Email Order
      • Deleting Email Accounts from your Business Email Order
      • RESELLERS: Read this to Setup your Business Email Business
      • How do I import Emails to my Business or Enterprise Email Package
      • How to install SSL certificate for your Email Hosting
    • Cloud Hosting
      • Accessing your Cloud Hosting order
      • How do I connect to Cloud Hosting via SSH?
      • How do I increase the RAM / CPU cores?
      • Server Name Indication
    • Wordpress Hosting
      • How do I access my Wordpress Hosting control panel?
      • How do I install or delete a blog?
      • Getting Started with Wordpress Hosting
      • FAQs
    • Server Management
      • Installing Cloudlinux and Configuring LVEManager and Cagefs
      • Installing and configuring Maldet
      • CSF Firewall installation and configuration
      • Installing and Configuring Clamscan
      • Manage PTR Records on VPS/Dedicated Servers
      • Optimizing Apache
      • Optimizing MySql
      • Mail limiting via WHM
      • Configuring cPHulk in cPanel
      • Server Hardening
    • Legacy Web Hosting
      • Using the Web Hosting Service
      • Listing, Searching and Managing Web Hosting Orders
      • Web Hosting Service Guide
        • How can I view my website in a browser if my domain is pointing elsewhere?
        • SSL
          • Issues that Digital Certificates Address
          • Activate SSL for your Hosting Package
          • Certificate Authority
          • Generating a Certificate Signing Request (CSR)
          • Installing your Digital Certificate
          • Generating a Self-signed Certificate
          • Uninstalling your Digital Certificate
          • Installing your Intermediate CA Certificate or CA Bundle
          • SSL Certificate Validity Change
        • Back-up your Website
          • Adding a Backup Policy
          • Listing/Modifying and Deleting Backup Policies
        • Domain Aliases
          • Domain Alias
          • Adding Domain Aliases
        • Managing your Plesk Windows Hosting package
          • Accessing/Managing your Plesk Windows Hosting package
          • IMPORTANT: Plesk Windows Hosting package User Guide
        • Managing your cPanel Linux Hosting package
          • Accessing/Managing your cPanel Linux Hosting package
          • IMPORTANT: cPanel Linux Hosting package User Guide
          • Migrating your cPanel Linux Hosting package from another Web Hosting company to WebWalas
      • Upgrading / Downgrading a Web Hosting Order
      • Legacy Web Hosting Deprecation
      • DNS for Web Hosting
    • Sample Scripts
      • Linux Hosting related Scripts
        • PHP-based Form Mail (Feedback) Script
        • Perl-based Form Mail (Feedback) Script
        • PHP Script to Test MySQL Database Connectivity
      • Windows Hosting related Scripts
        • Collaboration Data Objects (CDO)
        • ASP Script to Test MSSQL Database Connectivity
    • Uploading Content to your Website
      • Configuring and using various FTP Clients
        • Should I use Active or Passive mode for FTP?
        • Using FTP software to manage your Content
          • CuteFTP
          • Core FTP
          • SmartFTP
          • WinSCP
          • FileZilla
      • File/Folder Permissions and Groups
      • Do you allow Anonymous FTP?
    • Email Hosting
      • Using the Email Hosting service
      • Email Administrator's Guide - Create and Manage Accounts
        • Managing Mailing Lists
      • Email User's Guide - Access your Email
        • Configuring different Email Clients to send/receive Email
        • Accessing your Email from the Webmail Interface
        • Auto-responders
      • Email Hosting Caveats
        • File extensions that are not allowed as attachments
      • RESELLERS: Read this to Setup your Email Hosting Business
      • DNS for Email Hosting
      • Domain / URL Forwarding for Email Hosting
      • Personal Email Deprecation
    • Titan Email
      • Titan Email
      • Getting Started with Titan Email
      • Adding / Removing Email Accounts on your Titan Email Order
      • Titan Email API Documentation
    • Enterprise Email
      • Using the Enterprise Email Service
      • Email Administrator's Guide - Create and Manage Accounts
      • Email User's Guide - Access your Email
      • Adding Email Accounts to your Enterprise Email Order
      • Deleting Email Accounts from your Enterprise Email Order
      • RESELLERS: Read this to Setup your Enterprise Email
      • Setting up an Enterprise Email Account on iOS7
    • Website Builder
      • Setting up your Website Builder Order
      • RESELLERS: Read this to Setup your Website Builder Business
      • DNS for Website Builder
    • Hosting Caveats
      • Purchasing a Hosting Order for Internationalized Domain Name (IDN)
      • Modifying the hosts file
      • Ports open for outgoing connections
      • Debugging Perl/CGI Scripts
      • SMTP Server settings for sending mails through your website
      • Switching PHP Version
      • Shared Hosting Limitations
      • SSH Access
      • SymLinks Settings of cPanel Linux Hosting packages
      • Creating and Restoring Backups in cPanel
      • Creating and Restoring Backups
      • Restriction on upload of executable files under Windows Hosting
      • HTTP to HTTPS Redirection - Apache
      • HTTP to HTTPS Redirection - IIS
      • How do I set the default page?
      • How do I unblock port 80/443 ?
      • How do I add custom error pages for Linux hosting?
      • How do I add custom error pages for Windows hosting?
      • Enable Cloudflare on cPanel
      • WHM Initial Setup
      • Varnish
      • How do I change the Primary domain of my hosting plan?
      • Managing registered email address for scripts
      • Unblocking Email Accounts in cPanel
      • How do I migrate my WordPress website?
  • SiteLock
    • Accessing your SiteLock Order
    • IMPORTANT: SiteLock User Guide
    • SiteLock FAQs
    • SiteLock Plan Details
    • RESELLERS: Read this to Setup your SiteLock Business
  • SSL Certificates
    • What is an SSL Certificate?
    • How do I apply for an SSL Certificate?
    • How do I generate a Certificate Signing Request (CSR)?
    • How do I install an SSL Certificate?
    • How do I reissue an SSL Certificate?
    • How do I Renew, Delete or Suspend my SSL Certificate order ?
    • How do I apply for an EV SSL Certificate?
    • How do I reissue an EV SSL Certificate?
    • SSL Verification Methods
    • What is EV SSL
  • Combo Plans
    • Combo Plans FAQs
    • How do I upsell Combo Plans?
    • RESELLERS: Read this to Setup your Combo Plans
  • Order Management
    • Listing, Searching and Managing your Orders
    • Locating the Name Servers or DNS Records to Use
    • Directory and File Structure - Linux
    • Directory and File Structure - Windows
    • Managing Add-ons
    • Enabling SSL or a Dedicated IP Address
    • Renewal Reminder for Orders
    • Renewing, Deleting your Order
    • Upgrading / Downgrading an Order
    • Suspending / Unsuspending an Order
    • Moving or Pushing an Order from one Customer Control Panel to another
    • Bulk Actions
      • Registering Domain Names in Bulk
      • Transferring Domain Names in Bulk
      • Renewing Orders in Bulk
      • Suspending or Unsuspending Orders in Bulk
      • Locking or Unlocking Domain Names in Bulk
      • Modifying Name Servers in Bulk
      • Modifying Contacts in Bulk
      • Enabling / Disabling Theft Protection in Bulk
      • Privacy Protecting Domain Names in Bulk
      • Moving Domain Names in Bulk
      • Listing All Running Bulk Actions
  • DNS
    • DNS and types of Resource Records WebWalas allows
    • Using the DNS Service
    • Locating the DNS Service Interface
    • Managing DNS Resource Records
    • DNS Caveats
      • No NS A records at Nameservers Failure Message
  • Delete WHMCS License Key
  • Premium DNS
    • Accessing your Premium DNS Order
    • Managing Premium DNS Resource Records
    • Using the Premium DNS Service
    • RESELLERS: Read this to Setup Premium DNS
    • FAQ
  • Accessing your Domain Backorder
  • Domain Backorder Setup Guide
  • FAQ
  • Domain / URL Forwarding
    • Using the Domain Forwarding Service
    • Locating the Domain Forwarding Service Interface
    • Managing the Domain Forwarding Service
    • Domain / URL Forwarding Caveats
      • No NS A records at Nameservers Failure Message
  • Free Email Service
    • Using the Free Email Service
    • Locating the Free Email Service Interface
    • Managing the Free Email Service
    • Free Email Service Caveats
      • No NS A records at Nameservers Failure Message
  • Customer Control Panel Guide
    • Creating a Demo Customer Account
    • Logging into the Control Panel
    • Your Profile and Settings
      • Changing your Control Panel Username, Mobile Number and other Contact Details
      • Changing your Control Panel Password
      • Changing your Personal Identification Number (PIN)
      • Setting your Email Preferences
      • Setting your SMS Preference
      • Setting your Language Preferences
    • Manage Billing
      • Adding Funds in your Debit Account
      • Executing an Order / Balancing an Invoice or Debit Note
      • Cancelling an Order / Invoice
      • Requesting Refund from WebWalas
      • Listing / Searching your Transactions
      • Locked Funds
      • EU VAT FAQs
      • Service Tax FAQs
      • GST FAQs
      • VAT for Russia FAQs
    • Listing All Orders under your Customer Account
    • Viewing your Login History
    • Viewing all important Announcements posted in your Control Panel
    • Customer Control Panel Caveats
      • Restriction on Change of Country and Legal Name
      • Session Timeout
  • Reseller Guides
    • Read this First: Reseller Account Startup Guide
    • Creating a Demo Reseller Account
    • SuperSite 2 and PartnerSite Guide
      • What is SuperSite 2?
      • Old SuperSite Deprecation
      • What is PartnerSite?
      • Using SuperSite 2 and PartnerSite
      • Integrating SuperSite 2 with your Customer Control Panel and your own Control Panel
      • Logging into the Admin Area for Customizing the SuperSite 2 and PartnerSite
      • Changing the URLs of your SuperSite 2 and PartnerSite
      • Customizing your SuperSite 2 and PartnerSite Content
        • READ THIS FIRST: Understanding the Structure of the SuperSite 2 & PartnerSite
        • Customizing the Content, Theme (CSS, Images, Javascript), HTML Structure of the SuperSite 2 and PartnerSite
          • Adding / Editing a SuperSite 2 / PartnerSite Theme or Editing the CSS, Images, Menu Style of your SuperSite 2 / PartnerSite
          • Configuring Multiple Language Support for SuperSite 2 / PartnerSite
          • Editing the Existing Textual Content and Paragraphs and Modify the HTML Structure of a Page
          • Edit existing Images of SuperSite 2 and PartnerSite
          • Changing CSS files in Supersite 2 and PartnerSite
          • Optimizing your SuperSite 2 to Reduce Load Time
          • Making changes to the JavaScript menu in the PartnerSite
          • Adding/Editing your HTML pages in the Supersite 2 and PartnerSite?
          • Adding/Editing your Images in the Supersite 2 and PartnerSite
          • Removing the Resellers tab from your SuperSite 2
          • Customize the Legal Agreements in SuperSite 2 and PartnerSite
          • Customizing the Page Titles of the SuperSite 2 and PartnerSite
          • Enabling Automatic Currency Detection for your SuperSite 2
          • Modifying the Layout of your SuperSite 2 Home Page
          • Customizing the Error Messages in the SuperSite 2 and PartnerSite
          • Modifying the Contact Us page on your SuperSite 2
          • Changing the Other Payment Options on the Check Out Page of the SuperSite 2
          • Keeping my Customized SuperSite 2 / PartnerSite Content in Sync with any New Content Added by WebWalas
          • Selecting which Products are displayed on your SuperSite 2 / PartnerSite
            • Selecting which Product Plans to display on your SuperSite 2
            • Customizing the Upsell Modal
        • Displaying the ICANN logo on my SuperSite 2 / PartnerSite
      • The Express Cart
      • Creating Product Coupons though the Coupon Engine
      • Optimizing your SuperSite 2 and PartnerSite for Search Engines
        • Analyzing Traffic as well as E-Commerce Transactions on your SuperSite 2 and PartnerSite via Google Analytics
        • Adding Meta Tags to your SuperSite 2 and PartnerSite for Better Search Engine Optimization
        • Saving/Editing a Sitemap of your SuperSite 2 and PartnerSite
        • Setting your Robots.txt file for your SuperSite 2
        • Customizing the Landing Page URLs of your SuperSite 2
      • Integrating your Website's Domain Name Registration/Transfer Form with SuperSite 2
      • SuperSite 2 and PartnerSite Caveats
        • Customizing the Error Messages in the SuperSite 2 and PartnerSite
        • Some details are not appearing or not working in your SuperSite 2 and PartnerSite
        • Your Customer can see generic Customer Prices from their SuperSite 2 even though you have set Specific Pricing for them
        • Suggested Retail Price Displayed on your PartnerSite Pricing Pages
        • Content Modification Interface in your SuperSite 2 / PartnerSite Admin Always Opens Only in a Specific Editing Mode
        • File Status Indication in your SuperSite 2 / PartnerSite Admin Area
        • Troubleshooting Delays in Displaying your SuperSite 2 / PartnerSite Pages
    • Branding Guide
      • Customizing the URL for your Control Panels
      • Changing the URLs of your SuperSite and PartnerSite
      • Integrating your Website and Shopping Cart with your and your Customers' Control Panel
      • Customizing the Header and Footer of the Control Panels
      • Setting Branded Name Servers
      • Specifying your Sign Out URL
      • Branding Web-based and Port 43 Whois Lookup Results for .COM / .NET Domain Names
      • Specifying Language Preferences
      • Displaying the ICANN logo on your SuperSite/website
      • Integrating your Website's Login Form with the Control Panel
      • Branding Caveats
        • No NS A records at Nameservers Failure Message
    • Finance & Billing Guide
      • Read this First: Understanding the Billing System
        • General Overview of Transactions
        • Invoices
        • Debit Notes
        • Receipts & Credit Notes
        • General Finance Setting
        • Balancing (Payment) of a Pending Invoice/Debit Note explained in Detail
        • Cancellation of a Pending Invoice/Debit Note explained in Detail
        • Discounting an Invoice explained in Detail
        • Payment Collection System and Parameters explained
        • Currency issues, Conversion Rate, Selling Currency and Accounting Currency explained
        • Add Funds to your Customers/Sub-Resellers Account
        • Subtract Funds from your Customers / Sub-Resellers Account
        • Refund Requests of your Customers and Resellers
        • Process to follow in case a Customer / Sub-Reseller Payment Charges Back or Bounces back
      • Manage Billing with your Customers / Sub-Resellers
        • Raising an Invoice
        • Raising a Debit Note
        • Raising a Receipt / Credit Note (Adding Funds)
        • Balancing (Paying) an Invoice / Debit Note
        • Modifying / Deleting / Cancelling a Pending Invoice / Debit Note
        • Processing Refund requests of your Customers and Sub-Resellers
        • Modifying Total Receipts
        • What are Locked Funds?
        • IMPORTANT: Handling Orders Locked in Processing
        • Managing Payment Gateway Transactions
          • Managing AuthPending Payments received through PayPal Standard Checkout Payment Gateway
          • Customer / Sub-Reseller leaves the System for your Payment gateway, but does not return back to the System
          • Searching / Approving / Declining Payment Gateway Transactions
        • Listing / Searching Transactions of your Customers / Sub-Resellers
      • Manage Products and Pricing for Sub-Resellers and Customers
        • Understanding Pricing Slabs
        • Understanding Pricing Bands
        • Understanding and Setting Specific Pricing
        • Understanding Calculation of Total Receipts for your Customers/Sub-Resellers
        • Manage Products and Pricing
          • Domain Registration
          • Managing TLD Promotions
          • Single Domain Linux Hosting
          • Single Domain Windows Hosting
          • Multi Domain Linux Hosting
          • Multi Domain Windows Hosting
          • Reseller Linux Hosting
          • Reseller Windows Hosting
          • VPS Linux
          • VPS Linux KVM
          • Dedicated Server Linux
          • Dedicated Server Windows
          • Managed Server Linux
          • Web Services (Email Hosting, Web Hosting, Website Builder Plans) Product
          • Enterprise Email
          • Business Email
          • SiteLock
          • CodeGuard
          • SSL Certificate
          • Combo Plans
          • Cloud Hosting
          • Wordpress Hosting
          • Product Signup
      • Understanding and Configuring Indirect Taxation Rules
        • Understanding Taxes and how the WebWalas Tax Engine works
        • Configuring a Tax Rule to collect Indirect Tax from your Customers and Sub-Resellers
        • EU VAT
          • FAQs
          • How do I start charging EU VAT?
          • How do I stop charging EU VAT?
        • Service Tax
          • FAQs
          • How do I start charging Service Tax?
          • How do I stop charging Service Tax?
        • GST
          • FAQs
          • How do I start charging GST?
          • How do I stop charging GST?
          • How do I stop charging GST?
        • VAT for Russia
          • FAQs
          • How do I start charging VAT for Russia
          • How do I stop charging VAT for Russia
      • My Billing with WebWalas
        • Adding Funds in your Debit Account
        • Balancing a Pending Invoice or Debit Note
        • Requesting a Refund
        • What are Locked Funds?
        • Changing my Selling and Accounting Currency
        • Listing / Searching your Transactions
      • Auto-Renewal of Orders
      • Changes to Billing Engine
    • Payment Gateway Integration Guide
      • Payment Gateway Transaction types and Access Levels for your Customers and Sub-Resellers
      • Payment Gateway Risk Assessment Report
      • Managing Payment Gateway Transactions
      • Integration with PayPal Gateway
        • About PayPal
        • Adding / Modifying a PayPal Standard Checkout Gateway
        • Integrating a PayPal Express Checkout payment gateway
        • PayPal Integration Caveats
      • Integration with Authorize.Net's Credit Card Gateway
        • About Authorize.Net
        • Adding / Modifying Authorize.Net Accept Hosted Gateway
        • Authorize.net Integration Caveats
      • Integration with version 1 and/or 2 2Checkout Credit Card Gateway
        • About 2Checkout.com
        • Adding / Modifying 2Checkout version 1 and/or version 2 Credit Card Gateway
      • Integration with WorldPay Credit Card Gateway
        • About WorldPay
        • Adding / Modifying a WorldPay Credit Card Gateway
      • Integration with Skrill (earlier Moneybookers) Credit Card Gateway
        • About Skrill (earlier Moneybookers)
        • Adding / Modifying a Skrill (earlier Moneybookers) Credit Card Gateway
      • Integration with Alipay Gateway
        • About Alipay
        • Adding / Modifying an Alipay Gateway
      • Integration with WebMoney Gateway
        • About WebMoney
        • Adding / Modifying a WebMoney Gateway
      • Integration with PayU Gateway
        • About PayU
          • Adding /Modifying a PayU Latin America Payment Gateway
        • Adding / Modifying a PayU Gateway
      • Integration process with Any Other Payment Gateway
      • Integrating CCAvenue Payement Gateway
      • Integrating an Ebanx Payment Gateway
      • Integrating a PagSeguro Payment Gateway
      • Integrating a PayTM Payment Gateway
      • Payment Gateway Caveats
        • Handling of transactions stuck at AuthStarted status for a long duration
    • Reseller Control Panel Guide
      • Setting your Personal Information
        • Changing your Username [Email Address], Brand Name, Mobile Number and other Contact Details
        • Restriction on Change of Legal Name
        • Changing your Control Panel Password
        • Change your Personal Identification Number (PIN)
        • Setting your Billing, Sales, Support and Abuse Desk Contact Information
        • Email Preferences
        • SMS Preferences
      • Manage Products and Pricing for Sub-Resellers and Customers
      • Managing Products
        • Domain Registration Default Settings
          • Setting your Default Name Server Information
          • Setting your Whois Format
      • Managing your Customers
        • Adding a Customer
        • Listing / Searching your Customers
        • Exporting a List of your Customers as a CSV Report
        • Generating and Modifying Passwords
        • Modifying a Customer's Profile Details
        • Suspending / Unsuspending a Customer
        • Deleting a Customer
        • Billing
        • Listing all Orders belonging to a Customer
        • Mail Preferences
        • Sending Emails to your Customers
        • Displaying Announcements in your Customers Control Panel
      • Managing your Sub-Resellers
        • Adding a Sub-Reseller
        • Managing Pending Sub-Reseller Sign-ups
        • Listing / Searching Sub-Resellers
        • Exporting a List of your Sub-Resellers as a CSV Report
        • Generating and Modifying Passwords
        • Modifying a Sub-Reseller's Profile Details
        • Suspend / Unsuspend a Sub-Reseller
        • Listing all Orders belonging to a Sub-Reseller
        • Billing
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        • Managing DNS, Email, Hosting, Website Builder, SiteLock and CodeGuard through your HTTP API Integration
      • IMPORTANT: API Abuse

Add Contact

Description

Adds a Contact to the domain using the details provided.

Parameters

Name Data Type Required / Optional Description
auth-userid Integer Required Authentication Parameter
api-key String Required Authentication Parameter
name String Required

Name of the Contact

Note
  • Max length 255 characters (general) or 50 characters (.EU)

company String Required

Name of the Company

Note
  • Max length 255 characters (general) or 100 characters (.EU)

  • In case of EuContact, if there is no associated Company, you may mention NA for this parameter.

  • In case of RuContact, the Company Name should have at least 2 words.

    If there is no associated Company, you may mention N A or Not Applicable for this parameter. You will encounter the following error message, if values containing a single word such as NA or N/A are mentioned:

    Attention

    Company Name should contain at least two words.

  • In case of EsContact, the company parameter is only required if the registrant is a non-individual/ company. If the registrant is an natural person/ individual, please do not pass the company parameter in the API request while creating a registrant contact. 
    Additionally, since the Administrative, Technical and Billing contacts must be natural persons/individuals only, please ensure you do not pass the company parameter in the API request while creating these contacts.
  • the contact ID created for a natural person should have the company name listed as 'N/A'
email String Required Email address of the Contact
address-line-1 String Required First line of address of the Contact
Note
  • Max length 64 characters

  • For NycContact Contact type, a physical street address in the New York City must be provided.

city String Required Name of the City
Note

Max length 64 characters

country String Required

Country code as per ISO 3166-1 alpha-2

Note

For UkServiceContact Contact type, the country code can only be GB (United Kingdom), IM (Isle of Man), JE (Jersey) or GG (Guernsey).

zipcode String Required ZIP code
Note

Max length 10 characters (general) or 16 characters (.EU)

Attention

ZIP Code will be validated against the Country selected during the contact create process. An invalid zipcode will return an error message.

phone-cc String Required Telephone number country code
Note

Between 1-3 digits

Attention

Only valid telephone number country code will be accepted.

phone String Required Telephone number
Note

Between 4-12 digits (general) or between 4-13 digits (.RU)

customer-id Integer Required The Customer under whom you want to create the Contact
type String Required

The Contact Type. This can take following values:

  • Contact

  • BrContact or BrOrgContact

  • CaContact

  • ClContact

  • CnContact

  • CoContact

  • DeContact

  • EsContact

  • EuContact

  • FrContact

  • MxContact

  • NlContact

  • NycContact

  • RuContact

  • UkContact or UkServiceContact

address-line-2 String Optional Second line of address of the Contact
address-line-3 String Optional Third line of address of the Contact
state String Required

Name of the State

Note
  • Max length 64 characters

  • For EsContact contact type, mention one of the following provinces:

    • Albacete

    • Alicante

    • Almeria

    • Araba

    • Asturias

    • Avila

    • Badajoz

    • Barcelona

    • Bizkaia

    • Burgos

    • Caceres

    • Cadiz

    • Cantabria

    • Castellon

    • Ceuta

    • Ciudad Real

    • Cordoba

    • Coruña, A

    • Cuenca

    • Gipuzkoa

    • Girona

    • Granada

    • Guadalajara

    • Huelva

    • Huesca

    • Illes Balears

    • Jaen

    • Leon

    • Lleida

    • Lugo

    • Madrid

    • Malaga

    • Melilla

    • Murcia

    • Navarra

    • Ourense

    • Palencia

    • Palmas, Las

    • Pontevedra

    • Rioja, La

    • Salamanca

    • Santa Cruz de Tenerife

    • Segovia

    • Sevilla

    • Soria

    • Tarragona

    • Teruel

    • Toledo

    • Valencia

    • Valladolid

    • Zamora

    • Zaragoza

fax-cc String Optional Fax number country code
Note

Between 1-3 digits

fax String Optional Fax number
Note

Between 4-12 digits (general) or between 4-13 digits (.RU)

attr-name Map[name] Optional Mapping key of any extra information to be associated for the contact that is being added. Refer the description of attr-value.
attr-value Map[value] Required

Mapping value of the extra details required to be associated with a particular Contact before registering a domain name. This together with attr-name shall contain the extra details.

  • To associate the Contact with a .ASIA domain name, the input can be:

    attr-name1=locality&attr-value1={Two-lettered Country code} attr-name2=legalentitytype&attr-value2={naturalPerson | corporation | cooperative | partnership | government | politicalParty | society | institution | other} attr-name3=otherlegalentitytype&attr-value3={Mention legal entity type. Mandatory if legalentitytype chosen as 'other'} attr-name4=identform&attr-value4={passport | certificate | legislation | societyRegistry | politicalPartyRegistry | other} attr-name5=otheridentform&attr-value5={Mention Identity form. Mandatory if identform chosen as 'other'} attr-name6=identnumber&attr-value6={Mention Identification Number}]

    Note

    This information can be associated with any one of the Contacts of the domain name.

  • To associate the Contact with a .BR domain name, the input can be:

    attr-name1=organisationId&attr-value1={Organisation ID}

    Note
    • Organisation ID: Only Brazilian nationals or organizations can register .BR domains. Hence, a tax ID (CPF in case of an individual contact) or an organisation ID (CNPJ in case of a company contact) of the person/organisation needs to be supplied for the Registrant contact (BrOrgContact). The tax/organization ID must either not be currently registered in our database or it should be a transferred authority to the registrar through the .BR registry web interface.

    • In addition, depending on the contact, you will need to specify the “type” as BrOrgContact (for the Registrant contact) or BrContact (for the Admin/technical/Billing contact). The Admin, technical and Billing contact should not be associated with the organization ID mentioned above. This is only needed for the Registrant contact.

  • To associate the Contact with a .CA domain name, the input can be:

    • attr-name1=CPR&attr-value1={Three-letter CPR code mentioned below}
      CPR Description Type
      CCO Corporation (Canada or Canadian province or territory) Non-individual
      CCT Canadian citizen Individual
      RES Permanent Resident of Canada Individual
      GOV Government or government entity in Canada Non-individual
      EDU Canadian Educational institution Non-individual
      ASS Canadian Unincorporated Association Non-individual
      HOP Canadian Hospital Non-individual
      PRT Partnership Registered in Canada Non-individual
      TDM Trade-mark registered in Canada (by a non-Canadian owner) Non-individual
      TRD Canadian Trade union Non-individual
      PLT Canadian Political party Non-individual
      LAM Canadian Library, Archive or Museum Non-individual
      TRS Trust established in Canada Non-individual
      ABO Aboriginal Peoples (individuals or groups) indigenous to Canada Individual
      INB Indian Band recognized by the Indian Act of Canada Non-individual
      LGR Legal Representative of a Canadian Citizen or Permanent Resident Individual
      OMK Official mark registered in Canada Non-individual
      MAJ Her Majesty the Queen Non-individual
    • attr-name2=AgreementVersion&attr-value2={Value of the GetRegistrantAgreement version}
    • attr-name3=AgreementValue&attr-value3={'y' indicating that the Registrant has agreed to the .CA Registrant Agreement}
      Note

      This information should be associated with the Registrant Contact of the domain name.

  • To associate the Contact with a .CN domain name, the input can be:

    • attr-name1=organisationVerificationId&attr-value1={Mention any ID associated with the organization}
  • To associate the Contact with a .ES domain name, the input can be:

    • es_form_juridica: The Registrant Contact of a .ES domain name may either be a natural person/individual or a company. However, the Admin, Technical and Billing Contacts must be natural persons/individuals only.

      Value Legal Entity Type
      1 Natural person or individual
      39 Economic Interest Grouping
      47 Association
      59 Sports Association
      68 Trade Association
      124 Savings Bank
      150 Community Property
      152 Condominium
      164 Religious Order or Institution
      181 Consulate
      197 Public Law Association
      203 Embassy
      229 Municipality
      269 Sports Federation
      286 Foundation
      365 Mutual Insurance Company
      434 Provincial Government Body
      436 National Government Body
      439 Political Party
      476 Trade Union
      510 Farm Partnership
      524 Public Limited Company / Corporation
      525 Sports Public Limited Company
      554 Partnership
      560 General Partnership
      562 Limited Partnership
      566 Cooperative
      608 Worker-owned Company
      612 Limited Liability Company
      713 Spanish (company) Branch
      717 Temporary Consortium / Joint Venture
      744 Worker-owned Limited Company
      745 Provincial Government Entity
      746 National Government Entity
      747 Local Government Entity
      877 Others
      878 Designation of Origin Regulatory Council
      879 Natural Area Management Entity

      attr-name1=es_form_juridica&attr-value1={Any of the values mentioned above}

    • es_tipo_identificacion: Provide either of the following identification details:

      Type of ID Explanation Value
      DNI or NIF Provide either the Spanish National Personal ID or company VAT ID number. 1
      NIE Provide the Spanish resident alien ID number 3
      Other ID If you do not have any of the above mentioned IDs, provide either your Passport number, any Foreign ID document number, Company Registration number, Driver’s License number, etc. 0

      attr-name2=es_tipo_identificacion&attr-value2={Any of the values mentioned above}

    • es_identificacion: Depending upon which es_tipo_identificacion you provided, mention that ID's number as a value.

      attr-name3=es_identificacion&attr-value3=1

  • You need to pass the country of citizenship if the registrant is an individual/natural person and the country of residence is not one of the EU/EEA countries or in EU territories:

    attr-name1=countryOfCitizenship&attr-value1={Two-lettered country code}

    Note

    List of two-letter country codes

    • AT,BE, BG, CY, CZ, DE, DK, ES, EE, FI, FR, GR, HR, HU, IE, IT, LT, LU, LV, MT, NL, PL, PT, RO, SE, SI, SK
  • To associate the Contact with a .JOBS domain name, the input can be:

    attr-name1=title&attr-value1={Title of the Contact in the Company} attr-name2=website&attr-value2={Company Website} attr-name3=industry_type&attr-value3={Type / Classification of the industry in which the company conducts its business} attr-name4=is_admin_contact&attr-value4={true | false} attr-name5=is_association_member&attr-value5={true | false}

    Note

    This information has to be associated with all Contacts of the .JOBS domain name.

  • To associate the Contact with a .NL domain name, the input can be:

    attr-name1=legalForm&attr-value1={PERSOON | ANDERS}

    Note

    This information has to be associated with all Contacts of the .NL domain name.

  • To associate the Contact with a .RU domain name, the input can be:

    • contract-type: This value indicates that the Contact Type is an Organization. Use PRS for Individual. It is mandatory to send this name-value pair.

       

      attr-name1=contract-type&attr-value1=ORG

    • birth-date: The value needs to be sent as numerals in DD.MM.YYYY format. It is mandatory to send this name-value pair for Individual Contact Type.

       

      attr-name2=birth-date&attr-value2=08.08.1900

    • org-r: This value indicates the legally registered company name as mentioned in the Company Formation documents. This value needs to include at least 2 words and is mandatory for the Organization Contact Type.

       

      attr-name3=org-r&attr-value3=some company

    • person-r: This is the Registrant's full name (preferably in Russian). It is mandatory to send this name-value pair for Individual Contact Type.

       

      attr-name4=person-r&attr-value4=FirstName LastName

    • address-r: This value indicates the Registrant's address (preferably in Russian). This value needs to include at least 2 words and is mandatory for the Organization Contact Type.

       

      attr-name5=address-r&attr-value5=Some Address

    • kpp: This value is the Territory-linked Taxpayer number. This is a 9 digit number and is mandatory for the Organization Contact Type, when the Country is Russia.

       

      attr-name6=kpp&attr-value6=123456789

    • code: This value is the Taxpayer Identification Number (TIN). This is a 10 digit number and is mandatory for Organization Contact Type, when the Country is Russia.

       

      attr-name7=code&attr-value7=0987654321

    • passport: This is value needs to include the Document number, Issued by, Issued Date details. It is mandatory to send this name-value pair for Individual Contact Type.

       

      attr-name8=passport&attr-value8=12 34 567890, issued by the 123 police station of Moscow, 30.01.1990

  • To associate the Contact with a .US domain name:

    • Pipe-separated values are the Registry defined constants. Select any one of the given set of values.

      You have to mention the values where the set of pre-defined values are not provided.

      Example:

      attr-name1=purpose&attr-value1={P1 | P2 | P3 | P4 | P5}&attr-name2=category&attr-value2={C11 | C12 | C21 | C31 | C32}]

    • Following is the mapping of the .US Nexus Category (category):

      • C11: A natural person who is a United States citizen.

      • C12: A natural person who is a permanent resident of the United States of America, or any of its possessions or territories.

      • C21: A US-based organization or company (A US-based organization or company formed within one of the fifty (50) U.S. states, the District of Columbia, or any of the United States possessions or territories, or organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia or any of its possessions or territories or a U.S. federal, state, or local government entity or a political subdivision thereof).

      • C31: A foreign entity or organization (A foreign entity or organization that has a bona fide presence in the United States of America or any of its possessions or territories who regularly engages in lawful activities (sales of goods or services or other business, commercial or non-commercial, including not-for-profit relations in the United States)).

      • C32: Entity has an office or other facility in the United States.

    • Following is the mapping of the .US Nexus Application Purpose (purpose):

      • P1 : Business use for profit.

      • P2: Non-profit business, club, association, religious organization, etc.

      • P3: Personal use.

      • P4: Education purposes.

      • P5: Government purposes

      Note

      This information has to be associated with the Registrant Contact of the domain name.

HTTP Method

POST

Example Test URL Request

https://test.httpapi.com/api/contacts/add.json?auth-userid=0&api-key=key&name=abc&company=company&[email protected]&address-line-1=address1&city=city&country=nn&zipcode=0&phone-cc=0&phone=0&customer-id=0&type=Contact

Response

Returns the Contact Id (Integer) of newly added Contact. Multiple Contacts can be added for the same Name and Company Name behavior.

In case of any errors, a status key with value as ERROR alongwith an error message will be returned.

Sample error message when Single Field is invalid {"status":"ERROR","message":"{telnocc=TelephoneNo Country Code is invalid}"}

Sample error message when Multiple Fields are invalid {"status":"ERROR","message":"{telnocc=TelephoneNo Country Code is invalid, zip=Postal Code is invalid}"}